Who Makes You Feel Grateful? Tell Them! With Chester Elton

When did a colleague last thank you for your work? Managers generally underappreciate their employees, but more importantly, they tend to undervalue the benefits of expressing their gratitude. Best-selling author, speaker and executive coach, Chester Elton has a lighthearted discussion with us about the value of expressing gratitude. What makes gratitude different to recognition? And how do you create a grateful work environment?

Chester, along with his co-author, Adrian Gostick, have sold millions of books on how to lead with gratitude. In our conversation with Chester, he tells us how there is disparity between how well managers believe they are expressing their gratitude and how employees feel they are valued. To create a work environment based on gratitude, your colleagues need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest and most inexpensive way to boost performance.


(5:07) Welcome to Chester Elton and speed round questions

(8:03) Why being grateful brings us joy

(14:27) Be specific with praise

(17:16) The benefits of random acts of kindness

(22:33) What’s the difference between gratitude and recognition?

(23:48) How to create a work environment filled with gratitude

(31:36) Your inner voice and why it matters

(35:08) Chester’s Covid playlist

(43:16) Grooving Session discussing how to apply Chester’s insights:

  • Gratitude at work
  • Recognition that we’re on track
  • Expressing gratitude is not always through words
  • Psychological safety at work

© 2021 Behavioral Grooves

Books by Chester Elton and Adrian Gostick

Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results https://amzn.to/36Cy8uo

Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done https://amzn.to/3dr7gBK

All In: How the Best Managers Create a Culture of Belief and Drive Big Results https://amzn.to/3AgtSyk

The Best Team Wins: The New Science of High Performance https://amzn.to/2USP4KN

The Orange Revolution: How One Great Team Can Transform an Entire Organization https://amzn.to/3ybULSb

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Episode 170: Seven Questions to Assess the Psychological Safety of Your Teams with Susan Hunt Stevens https://behavioralgrooves.com/episode/seven-questions-to-assess-the-psychological-safety-of-your-teams-with-susan-hunt-stevens/

Episode 220: How Do You Become Influential? Jon Levy Reveals His Surprising Secrets https://behavioralgrooves.com/episode/how-to-be-influential-jon-levy/

AIRDATE: July 14, 2021 EPISODE 238

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Who Makes You Feel Grateful? Tell Them! With Chester Elton